Sustainable maintenance and support

Many development models can only finance the capital purchase of power systems and struggle with the logistics of maintenance. All too often, local staff or villagers are “trained” to maintain the system, but payments stop, staff move away or do not have the skills, experience or access to spare parts to solve major failures. We call this failed model the “rusting tractor in the field syndrome”.

By contrast, and because we are paid on a PAYG basis, maintenance is automatic. If the system is out of commission, we earn no income. Africa Power employs (or sub contracts), fully-qualified,  trained staff to maintain the equipment on a regular basis and often upgrades and refurbishes its (company owned) assets. With hundreds and thousands of identical power systems in the field, we hold a sufficiency of spare parts and have the technical expertise to repair and refurbish equipment. Our systems are remotely monitored allowing us to instigate preventative maintenance to maintain high standards of availability.